When connecting your Q or QX series keyboard via USB, both Windows and Mac computers automatically recognize it, install the generic MIDI device drivers, and make it available to use.
This means that they do not require any separate software drivers to be installed, but use generic MIDI device drivers built into the operating system. The Alesis Q and QX series USB MIDI keyboard controllers are class-compliant. On desktop computers, rear USB ports are preferable as front ports may not meet the power demands of some bus powered devices. The other end should be firmly plugged into the computer's USB port. Make sure that the USB cable is plugged firmly into the USB port on the rear of the Q or QX keyboard. Further Technical Support and Warranty Service.
This tutorial explains how to troubleshoot USB connection issues with the Q and QX series keyboard controllers in the Windows and OSX environments. You might find a clue in there if you are not starting any other programs manually.The Alesis Q and QX series controllers provide incredible control of MIDI mappable DAW and plugin environments without the necessity of drivers. Check in the Windows Task Manager on the "Startup" tab to see the list of programs that autostart when Windows boots. That might work.īut if you still get the memory error, you will have to do some digging. Then start Cakewalk and try to assign the keyboard in Cakewalk preferences. Try rebooting your PC, and then don't start any other programs, not even a web browser. In that case, if something else on your PC has grabbed your MIDI driver first, you can get that memory error in Cakewalk because the USB MIDI class compliant driver cannot be shared by two applications on the PC at the same time. I don't see a driver download available for the Q49, so by default it must be using the class compliant driver in Windows. I have a different Alesis keyboard, but there is a custom Alesis multi-client driver available for it at the Alesis website. I'm going to guess that Q49 is using a class compliant USB MIDI driver that isn't multi-client. Any help will be much appreciated, thank you. This is basically where I'm stuck with setting up the keyboard. I also have a microphone plugged into my computer (which Windows detects), and (not sure if this makes any difference) in Cakewalk audio recording preferences, I have the driver mode set to ASIO.
The other error I get before Cakewalk opens is "There are no audio devices for the current driver model on your system" (Screenshot 3) which I don't understand. I also get two other errors which I'm not sure are related or not one says "Silent buses detected" and that silent bus is "master" (Screenshot 2).
However, I can't check the checkbox next to Q49 and instead, I get an error saying that the Q49 "doesn't have enough memory available" (Screenshot 1). In Cakewalk under Preferences > MIDI > Devices, the Q49 is listed there. The keyboard driver is up to date, as I checked the device manager. My computer (Windows 10) is able to recognize the device just fine.